This is a 2 piece ottoman – metal frame base by itself and the crate(s) will sit inside. Lift Hinge Top — FREIGHT SHIPPING : this item ships assembled and fully crated for protection. Shipping time will be approximately 3-8 business days once it leaves our warehouse. The carrier will call you to schedule a delivery appointment. We suggest having 2 extra helping hands available for delivery since the item will not be brought inside by the freight carrier. — Custom orders begin production immediately upon payment and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.